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Turn2us Intermediaries User Guide - Updating your details

Updating your details

You can update your details and preferences or ask us to make changes to your profile or to delete your Turn2us Intermediary Account.

When you are logged into your account, hover over the 'My Turn2us' option on the main menu bar and select 'Update Your Details' from the Intermediary Account menu.

Changes Turn2us has to make to your profile

There are three changes that you can't make yourself for data protection reasons. Instead you need to request a change:

  • Change your organisation or branch

  • Delete your account

  • Request organisation-wide access to the Benefits Calculator/client data.

You can request these changes by clicking on the links on the 'Update Your Details' page


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